Please rescan your WiFi list and check the followings:
- Wi-Fi wireless hotspot/router settings:
- Vobot Clock connects to 2.4 GHz Wi-Fi networks that use the 802.11b/g/n standard.
- If you see a lock icon, a network password is required. Make sure you know your network password which is is case-sensitive. This password is not your Amazon account password.
- If you saved your Wi-Fi password to Vobot, but you recently changed the password, re-setup the Vobot with your new Wi-Fi password to connect again.
- If the SSID of the hotspot is hidden and cannot be seen from Vobot, please set it to visible before setup.
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If the router enabled a whitelist mode or MAC address filter, please add Vobot's MAC address to the whitelist (Lookup Vobot's MAC Address).
- Make sure the router enabled DHCP automatic IP allocation.
- Make sure there's no alternate DNS server settings in your laptop/phone. (See how to turn off alternate DNS)
- Make sure there's no special characters in the SSID.
- Make sure there's no proxy or VPN enabled on the web browser or your laptop/phone to config the Vobot.
- If your network requires a login or agree to a ToS, see this instruction.
- The LAN IP address range of the router cannot be 10.9.8.* .
- Then try these:
- Verify if other devices (such as tablets or mobile phones) can connect to your wireless network. If not, there may be a problem with your Wi-Fi network. You should contact your Internet service provider, network administrator, or the person who set up your network for assistance.
- Try to setup the Vobot again. See How do I set up my Vobot?
- Use another phone/laptop/pad to setup the Vobot.
- Update the firmware for your router or modem hardware.
- Reduce Wi-Fi congestion
- Move your device closer to your hotspot / router if it's in a different room or blocked by an object.
- If you have multiple devices on your Wi-Fi network, you may have inconsistent Wi-Fi performance. Turn off devices you aren't using to free up bandwidth on your network.
- Make sure your device is away from sources of possible interference, such as microwave ovens or baby monitors.Update your device.
- Restart your Vobot and network hardware, and try to connect to your Wi-Fi network again.
- Reset your Vobot to factory default and start again.