FAQ| Getting Started


  • Getting Started
  • Connectivity
  • Timers & Alarms
  • Controls
  • Alexa
  • Display
  • Quick Fixes
  • Playback
  • Customer Service
How do I set up my Vobot?

Set up your Vobot® using our web-based setup instructions with your mobile device or laptop.

  • Power up Vobot with a 5V/2A adapter (If nothing appears on the screen, press & hold V+/PWR button for 5 seconds);
  • Open a web browser on your laptop, smartphone, or tablet and go to https://myvobot.com;
  • Sign in with your Amazon account;
  • Click [ + ] on top right to begin setup;
  • Click [ Continue ] when the Vobot's display reads "SETUP MODE" and a Wi-Fi icon (Or you have to put the Vobot into setup mode by pressing & holding [ Wi-Fi ] button for 5 seconds);
  • Switch your phone/laptop to the Vobot's temporary Wi-Fi hotspot (this will appear as the word "VOBOT" followed by four characters);
    • On a smartphone/tablet — go to your device's Wi-Fi settings and select "VOBOT-XXXX" from the list of available networks;
    • On a computer/laptop — click on the Wi-Fi icon in your menu or taskbar and select "VOBOT-XXXX" from the list of available networks.
  • Return to your web browser and wait for a few seconds. You should be presented with a list of available wireless networks;
  • Click on the name of your home wireless network. If you do not see your home wireless network in this list, click [ Rescan ] to refresh;
  • Enter your network password, taking care to ensure it is entered correctly (this password is case-sensitive);
  • Click [ Connect ] after entering your password, and then turn your attention to the Vobot's prompt & display as it attempts to connect to your network;
  • If you see a check mark with a Wi-Fi icon, your Vobot is connected to your home wireless network; If you hear 'Now your Vobot is online", it means Vobot can access to the Internet;
  • If you see an error message, please consult your router settings information and verify your password before attempting the setup process once more;
  • Then you need to Sign in with Amazon again to enable Vobot's access to Amazon Alexa Voice Service.

Note: The battery may has been discharged at the factory, so you need to recharge it before you can set up Vobot for the first time.


Last updated: Jul 27, 2017    print
Hardware Basics

Vobot is a smart alarm clock you control with your voice. Vobot connects to the Alexa Voice Service to play music, provide information, news, sports scores, weather, and more — instantly.

Hardware

Description

Touch Sensor

  • Touch the sensor to activate your device to start listening

Privacy & Setup

  • Press this button to turn off the speaker & microphones
  • Enables Wi-Fi setup mode after you press and hold it until the Wi-Fi icon shows on screen

Volume Up / Power

  • Press this button to turn up the volume
  • Press and hold the button for 3 seconds to power on/off the device

Volume Down

  • Press this button to turn down the volume
  • Press this button to turn up the volume Press and hold the button for 3 seconds to power on/off the device

LED Dot matrix screen

  • The LED screen showing indicators tell you about the current status of Vobot Clock. We will have more icons on the way.

3.5mm Audio Input

  • Connect a compatible device (such as a smartphone, tablet, or portable audio player) to this port with an auxiliary audio cable (sold separately). After you connect the device, you can then listen to music and media from the device through your Vobot Clock. This port supports line-out connections only.




Last updated: Jul 18, 2017    print
What if Vobot doesn't connect to my Wi-Fi network?

Please check the followings:

  • Wi-Fi wireless hotspot/router settings
    • Vobot Clock connects to 2.4 GHz Wi-Fi networks that use the 802.11b/g/n standard.
    • Make sure you know your network password (if required). If you see a lock icon, a network password is required. This password is not your Amazon account password.
    • If you saved your Wi-Fi password to Vobot, but you recently changed the password, re-setup the Vobot with your new Wi-Fi password to connect again.
    • If the SSID of the hotspot is hidden and cannot be seen from Vobot, please set it to visible before setup.
    • If the router enabled a whitelist mode or MAC address filter, please add Vobot's MAC address to the whitelist.
    • Make sure the router enabled DHCP automatic IP allocation.
    • Make sure there's no special characters in the SSID.
  • Then try these:
    • Verify if other devices (such as tablets or mobile phones) can connect to your wireless network. If not, there may be a problem with your Wi-Fi network. You should contact your Internet service provider, network administrator, or the person who set up your network for assistance.
    • Try to setup the Vobot again. See How do I set up my Vobot?
    • Update the firmware for your router or modem hardware.
  • Reduce Wi-Fi congestion
    • Move your device closer to your hotspot / router if it's in a different room or blocked by an object.
    • If you have multiple devices on your Wi-Fi network, you may have inconsistent Wi-Fi performance. Turn off devices you aren't using to free up bandwidth on your network.
    • Make sure your device is away from sources of possible interference, such as microwave ovens or baby monitors.
  • Restart your Vobot and network hardware, and try to connect to your Wi-Fi network again.
  • Reset your Vobot to factory default and start again.
Last updated: Jul 17, 2017    print
My Vobot said "Wi-Fi Connected", however the setup still failed

The [setup] are supposed to finish these main steps:

  1. Connect the Vobot device to your home Wi-Fi network.
  2. Add the Vobot to your account's device list.
  3. Authorize the Vobot's build-in Alexa with your Amazon account.

Now that the Vobot said "Wi-Fi Connected", it means the step 1 is OK. Please make sure that:

  • Verify if other devices (such as tablets or mobile phones) can connect to your wireless network and access to the Internet.
  • If the router enabled a whitelist mode or MAC address filter, please add Vobot's MAC address to the whitelist.
  • If the router/proxy/ISP/firewall have limits on the Internet services, please make sure 80, 443, 8883 outbound ports are enabled.
    • run this on command line of Windows or terminal of Mac OS
    • telnet test.mosquitto.org 8883
      Connected to test.mosquitto.org. >> If you cannot see this line, then there is a limit in your firewall
      Escape character is '^]'.
  • Don't use the Private Browsing mode on Safari browser.

Please also try:

Last updated: Jul 17, 2017    print
I've made changes to my network or moved to a new place. How do I reconnect my Vobot?

Changes in your network can include:

  • A new network name (SSID)
  • A new IP allocation method
  • A new password
  • A new router

If you've made one of these changes, reconnect your Vobot® to your home wireless network.

You have to put the Vobot into setup mode by pressing & holding [ Wi-Fi ] button for 5 seconds, then follow the instructions: How to set up my Vobot.


Last updated: Jul 20, 2017    print
How to set the timer/alarm?
"set a 5 minute timer"
"wake me up in the morning"
  • Timer
    • Set: Touch and say "set a timer", "set a timer for 10 minutes" or "set a cooking timer for 15 minutes"
    • Cancel: "cancel my timer" or "cancel my cooking timer"
    • Stop:
      • Say: "stop" or "stop the timer"
      • Hold the screen for 3 seconds
    • Check:
      • "How much time is left on my timer?"
      • "What timers are set?"
  • Alarm
    • Set: Touch and say "set an alarm", "set an alarm for 8 a.m." or "set an alarm for 8 a.m. every weekday."
    • Cancel: "cancel my alarm" or "cancel my 8 a.m alarm"
    • Stop:
    • Snooze:
      • Flip it over for a few seconds, and you will hear "snoozing" if successful
    • Check:
      • "When is my alarm set?"
      • "What's my alarms?"

Note:

  • To set the time zone, see "How to set the time zone and clock display?"
  • To set a recurring alarm, see "How to set a recurring alarm?"
  • Each Alexa device uses timers and alarms independent of other Alexa devices registered on your Amazon account. Use your voice to set up or cancel a timer or alarm, and you can then manage them in the Alexa app. You can set a single timer or alarm up to 24 hours ahead.
  • If your device is muted, or not connected to Wi-Fi, your timers or alarms still go off.
  • The Alexa app can manage up to 100 timers and alarms.
  • Do Not Disturb setting on the Alexa app doesn't block timers and alarms.


Last updated: Jul 19, 2017    print
How to set a recurring alarm?

To set any alarm with the Vobot, you will have to use a voice command: "set an alarm for [day of week] at [time]", just specify how often, such as every day, weekdays, weekends or once per week on a given day. Alexa will then confirm that you've set up the alarm and let you know when it's scheduled to repeat.

After you've created a new alarm with your voice, you can edit it in the Alexa app. To find more things you can say to Alexa when you’re using alarms, go to Set up or cancel timers & alarms.

To manage an existing alarm, open the Alexa app, or go to http://alexa.amazon.com:

  1. Select Timers & Alarms from the Menu.
  2. Choose your device from the drop-down menu.
  3. Select the Alarms tab.
  4. Select the existing alarm.
  5. Under Repeats, select an option:
    • Never Repeat
    • Everyday
    • Weekdays
    • Weekend
    • Every [day of the week]
    • Delete Alarm
  6. Select Save Changes.


Last updated: Jul 17, 2017    print
Can I use the online media sources as the alarm sounds?
  • The upcoming update will allow using a URL on the Internet as the Alarm/Timer default sounds.
  • As for the music directly from other online media, they will be available on a later update.
Last updated: Jul 17, 2017    print
How to change the countdown threshold?
  • If you set a timer or alarm which will go off within 30 minutes, the countdown will appear on the screen.
  • The 30 minutes threshold will be configurable on https://myvobot.com in a future firmware update.
Last updated: Jul 17, 2017    print
How to stop/snooze the timer or alarm?

To stop a timer:

  • Touch & say: "stop", or "stop the timer"
  • Hold the screen with your whole palm for 3 seconds

To stop an alarm:

  • Touch & say: "stop", or "stop the alarm"
  • Hold the screen with your whole palm for 3 seconds

To snooze an alarm:

  • Touch & say: "snooze"
  • Flip it over for a few seconds, and you will hear "snoozing" if successful

Note:

  • The timer cannot be snoozed.
  • The default duration of snooze is 9 minutes, that means the alarms go off every 9 minutes. So far it's not configurable.
  • On version 0.65.3, cannot just say "Stop" to end an alarm or timer. This is a bug and can be fixed by upgrade to a new version.
Last updated: Jul 19, 2017    print
Could I use wake words?
  • Although we are still trying to make it happen, it would be difficult to provide a wake word with fast response and good accuracy due to the performance limit of Vobot's CPU and memory.
  • You could just tap the top of Vobot then speak in short, natural phrases.
Last updated: Jul 18, 2017    print
What's the effective range of voice recognition?

Hears you from across the room within 1 meter ( 3.2 feet ).

Last updated: Jul 18, 2017    print
Things to Try

We give you some example sentences to control you Vobot, or you can check this link: Things to Try

Time and dates

• "What time is it?"

• "What time is it in Tokyo?"

• "When's Thanksgiving?"

• "How many days until summer?"

Conversions

• "How many ounces in a cup?"

• "How many euros in a dollar?"

• "How far is 5 kilometers in miles?"

People and places

• "How old is Chuck Norris?"

• "What's the capital of Costa Rica?"

• "How many people live in Wyoming?"

Spelling and definitions

• "How do you spell 'misspell'?"

• "What's the definition of indefatigable?"

• "Tell me another word for helpful"

Toss out the abacus

• "What's 99 divided by 12?"

• "What's the square root of 9,801?"

Win the bar bet

• "What was Harrison Ford's first movie?"

Search Wikipedia

• "Wikipedia artificial intelligence"

Get to know Alexa

• "Alexa, what's your favorite movie?"

Not all questions have to be serious

• "What's the difference between Under Pressure and Ice Ice Baby?"

Last updated: Jul 19, 2017    print
What is Alexa?

Alexa is a cloud-based voice service that can help you with tasks, entertainment, general information, and more.

Alexa does many things and is always learning. A few things that Alexa can do are:

  • Play music
  • Play audiobooks
  • Get information
  • Control connected home devices
  • Order food
  • Review your calendar events

Alexa can do even more when you Enable Alexa Skills. Alexa is available on some Amazon devices, like and some third-party products, like apps and watches.

Alexa's Personality

  • Alexa reveals her personality by providing answers to questions about her tastes and opinions. Just like people's opinions, Alexa's opinions are subjective. Alexa has the same personality across all of your devices, with some differences between countries.
  • Your feedback helps us improve your experience with Alexa. If you have suggestions for improvement, or you're unhappy with Alexa's responses, you can submit feedback through the Alexa app. To learn how to submit feedback, go to Send Feedback About Alexa.
Last updated: Jul 20, 2017    print
What Alexa can do?
  • Discover fun and useful things to try
  • What's new?
  • Ask questions
  • Check your calendar
  • Connect Bluetooth devices
  • Control music
  • Control smart home devices
  • Discover music
  • Enable skills
  • Find local businesses and restaurants
  • Find traffic information
  • Fun and games
  • Get weather updates
  • Go to the movies
  • Hear the news
  • Keep up with your sports teams
  • Listen to Audible audiobooks
  • Listen to Amazon Music
  • Listen to Kindle books
  • Listen to podcasts and radio
  • Request Music
  • Shopping
  • Set timers and alarms
  • To-dos and shopping lists
  • Use these phrases anytime

More information please link here: Amazon Alexa

Last updated: Jul 20, 2017    print
About Alexa APP

With the Alexa app you can manage your Alexa settings. The Alexa app allows you to do the following:

  • Access your dialog history
  • View your Shopping and To-do lists
  • Configure timers and alarms
  • Discover and set up smart home devices
  • Discover and enable third-party skills
  • Check out new "Things to Try"

More information please link here: Alexa.Amazon.com

Last updated: Jul 18, 2017    print
Need help about Alexa?

Go to alexa.amazon.com to check any of these issues:

  • Supported Alexa features
  • Device-specific skills
  • Music & Media
  • Productivity
  • News, Weather & Traffic
  • Shopping
  • Smart Home
  • Amazon Alexa App
  • Things to Try
Last updated: Jul 19, 2017    print
Why the clock display in a different way?

The clock display will loop among:

  • Time only
  • Date (month & day)
  • Weekday
We are still working on adding more configurable options on this default display.

Note:

  • As the width limits, it will show large digit during 0 to 9 o'clock, and small digit during 10 to 12.
  • Only 12-hour format available so far.
  • When in PM, the LED at the bottom-left corner will light up.

Last updated: Jul 17, 2017    print
How to set the time zone and clock display?

If the Vobot's clock is not in your time zone, please:

  • Go to https://myvobot.com, choose [ Settings ] > [ Time zone ], select your local timezone and [ Save ].

And, if the Vobot says an incorrect time when you ask for "what time is it?", please:

  • Go to: http://alexa.amazon.com, choose [ Settings ] > [X's VOBOT] > [ Device time zone ], and select the same timezone as above.

Note: So far, Amazon Alexa don't sync the timezone settings with Vobot, thus the settings must be done on both links.

Last updated: Jul 18, 2017    print
Can I adjust the brightness of Vobot screen?

Not yet. The LED brightness will auto-change according to the surrounding, which can protect the eyes and be good for the sleep quality.

Last updated: Jul 18, 2017    print
What the different color LED mean?

Vobot clock have four color LED, they indicate as below:

Last updated: Jul 20, 2017    print
Why my Vobot audio is stuttering sometimes when I use it?

Mostly due to the fact that the network is busy or the router is too far to connect your Vobot. Please make sure your Wi-Fi signal is strong and try to get closer to the router.

Or if still have this question, please check the following:

  • If this happen all the time? Try to reboot.
  • Please also check other media sources, like flash briefing, Tune-in radio/iHeartRadio, Amazon music, and kindly let us know whether all of them are stuttering?
  • Most of time it might be glitches on slow Wi-Fi/internet connection, especially when out of US.


Last updated: Jul 18, 2017    print
What if Vobot doesn't understand me?

Keep in mind: For Alexa on Vobot to work, you need an active Wi-Fi connection and then Alexa can stream music and other media from the cloud and answer your questions or process your requests. Place your Vobot in an ideal location

  • Make sure your Vobot doesn't get too close to other objects that may cause interference (such as microwave ovens or baby monitors).
  • If your Vobot is on the floor, move it to a higher location.
    • Be clear
      • Make sure there is no background noise when you speak to Alexa.
      • Speak naturally and clearly to Alexa.
    • Be specific
      • Repeat your question or request.
      • Rephrase your question or make it less general. For example, there are many cities around the world called "Springfield." If you want to know the weather in Springfield, Illinois, say, " What's weather like in Springfield, Illinois?"
  • Check the Alexa app to see what Alexa heard. On the home screen, select More at the bottom of the interaction card. You can read what Alexa heard, listen to the request, or provide feedback.
Last updated: Jul 18, 2017    print
Why my Vobot does not respond to any voice commands?

Make sure you have activated Vobot and give right request. Vobot embeds a noise-cancelling algorithm that enables it to understand your intention even if there is some background noise. However, your voice must be louder than the surrounding noise level. And getting closer to Vobot within 1m(3.28 feet ) would be better. If you have, please check as the followings:

  • Ensure you haven't pushed the [ MUTE ] button when you try to interact with your Vobot.
  • Unplug the power cord and talk to Vobot. It might be effected by power ripple, please use a adapter(Be equal to or higher than 2A) of better quality. If it doesn't work, restart it again.
  • Open this link: alexa.amazon.com and check the [ Settings ] > [ History ] to see whether history exists. If you find the record voice is unclear, it might be a problem of MIC. Please contact Customer Service Department.

Note:

How to find history?

  • Check the Alexa app to see what Alexa heard. On the home screen, select More at the bottom of the interaction card. You can read what Alexa heard, listen to the request, or provide feedback.
Last updated: Jul 19, 2017    print
Having trouble in charging your vobot?

Make sure that:

  • The power adapter you use is equal to 5V/2A( Be equal to or higher than 2A ) and micro-USB cable.
  • You charge your device from a power outlet. If you charge from a USB port on your computer, it will increase the overall charging time.

Note: You cannot use your Vobot when you charge it via computer.

Last updated: Jul 19, 2017    print
How do I know the battery level?

It is still under developing. We will provide the battery full/low indication in a future OTA update.

Last updated: Jul 18, 2017    print
Why Vobot screen flashes an "A"?

1."A" inside a box and a box surrounding there:

Usually it only occurs under the busy network condition, so your Vobot couldn't connect to Amazon Alexa service smoothly. At that point your Vobot can not be activated to enjoy voice interaction. Please wait or reboot your Vobot.

2."A" inside a box and a box surrounding there, followed by an "X" right of it:

Your need to open this: myvobot.com then follow the instruction to authorize your Amazon account. If it still doens't work, please follow these steps:

  • Go to myvobot.com choose [ Setting ]>[ Remove Device ]
  • Reset your Vobot to factory default
  • Restart it from the beginning


Last updated: Jul 18, 2017    print
How to avoid scrolling blindness when shotting a video?

Camera shutter speed may have a great impact on Led screen. Please set the shutter speed at 1/40 sec when you make a video of Vobot.

Last updated: Jul 18, 2017    print
How to reset Vobot to factory default?

Use a paper clip to insert into the small hole on the back of Vobot, holding for 6 seconds, then release the clip. You will see a "Restore" icon appears on the LED screen.

Last updated: Jul 18, 2017    print
What if I want to give my Vobot to someone else?
  • Go to myvobot.com, choose [ Setting ]>[ Remove Device]. Then reset you Vobot.You can reset the Vobot. To reset your vobot: please insert a paper clip into the pin-hole on the back of Vobot, holding for 5 seconds and then release, the device will recover to factory default.
  • The new user need to start a setup from the beginning. Refer to How do I set up my Vobot?
Last updated: Jul 19, 2017    print
How to voice control the playback?

Basic Music Commands

To do this...

Say this...

Adjust the volume

"Volume up / down."
"Set volume to level [number]."

Hear details about the song

currently playing

"What is this?"
"Who is this?"
"What song is this?"
"Who is this artist?"
"When did this song/album come out?"

Stop the song currently playing

"Stop."
"Pause."

Play or resume paused songs or tracks

"Play."
"Resume."

Set or cancel a sleep timer

"Set a sleep timer for [x] minutes / hours."
“Stop playing music in [x] minutes/hours.”
"Cancel sleep timer."

Go to the next or previous song*

"Next."
"Previous."

Loop the music queue**

"Loop."

Shuffle songs**

"Shuffle."
"Stop shuffle."

Repeat songs***

"Repeat this song."

Advanced Music Commands

To do this...

Say this...

Play a song

"Play some music.'"
"Play the song, '[title].'"

Play an album

"Play the album, '[title].'"

Play music by an artist

"Play songs by [artist]."

Play songs by genre

"Play some [genre] music."
"Play some [genre name] music from iHeartradio."

Play a playlist

"Listen to my [title] playlist."
"Shuffle my [title] playlist."

On Echo Show: Browse your music

"Show me my playlists."
"Show me albums by [artist]."
"Show me rock songs."

Music Services

To do this...

Say this...

Play Amazon Music Unlimited

"Play [song / album / artist]."
"Play some music."
"Play [emotion] music."
"Play the song that goes [lyrics]."
"Play a playlist."
"Play brand new music."
"Play new [genre]."
"Play [decade genre]."
"Play [station name]."
"Play [playlist name]."
"Play [holiday] music."

Play Prime Music

"Play [song / album / artist] from Prime Music."
"Play some Prime Music."
"Play a Prime playlist."
"Play [station name] from Prime."
"Play [playlist name] from Prime Music."
"Play new [genre] from Prime Music."
"Play [artist] first single from Prime Music."
"Who's the lead singer for this [band]?"
On Echo Show: "Show me [songs / playlists / genres] from Prime."



Play a custom station (iHeartRadio, and Amazon Stations )

"Play my [artist / genre] station on [Prime Music / iHeartRadio]."

Play a radio station (TuneIn and iHeartRadio)

"Play [station frequency]."
"Play the station [station call sign]."
"Play the station [name]."

Play a podcast or program (TuneIn and iHeartRadio)

"Play the podcast [title]."
"Play the program [title]."

Like / Dislike a song (Amazon Music, iHeartRadio)

"Thumbs up / down."
"I [like / don't like] this song."

Skip to the next song (Amazon Music, and iHeartRadio)

"Skip."
Note: iHeartRadio accounts are
limited to six skips per hour per station (for up to 15 skips per day across all custom stations). Prime Stations offer unlimited skips.

Take a frequently-played song out of the rotation (iHeartRadio, and Amazon Stations )

"I'm tired of this song."

Create a station iHeartRadio

"Make a station for [artist]."
"Create an iHeartRadio station based on [artist]."

Last updated: Jul 18, 2017    print
Want to connect my speakers with 3.5 mm Aux-out?

Connects to your speakers using line-out: through 3.5 mm stereo cable to play music from Amazon Music, iHeartRadio, and TuneIn.

Audio: Audio codec with DSP, D-Class amplifier, 3.5mm AUX OUT

Last updated: Jul 18, 2017    print
Want to listen to your flash briefing?

Want to listen to your flash briefing?

With Flash Briefing, Alexa delivers pre-recorded updates from popular broadcasters (such as NPR, BBC News, and the Economist), the latest news headlines from The Associated Press, and weather information from AccuWeather.

To get started, set up your Flash Briefing settings in the Alexa app:

  • Open the left navigation panel, and then select Settings.
  • Select Flash Briefing.
  • Use the switches to customize the shows, news headlines, and weather updates in the On section. Select Edit Order to arrange when these programs play in your Flash Briefing.

You can view more Flash Briefing content in the skill store by selecting Get more Flash Briefing content. Some programs have additional feeds you can view under the Off section.

For more Things to Try: alexa.amzon.com

Last updated: Jul 18, 2017    print
Streaming music and media services on Vobot

Alexa supports a growing number of free and subscription-based streaming services on Vobot:

  • Amazon Music
  • Prime Music
  • Amazon Music Unlimited
  • iHeartRadio
  • TuneIn

You can ask Alexa to stream music and media directly from these services through your Vobot. After you register an Vobot to your Amazon account, you automatically have access to any music available in your Amazon Music library and any audio books available in your Audible library. Amazon Prime members can also enjoy playlists, stations, and over two million free songs. Amazon Music Unlimited subscribers have access to a catalog of tens of millions of songs.

Other services may require you to link an existing account or subscription to your Amazon account in the Alexa app.

Last updated: Jul 18, 2017    print
Amazon music unlimited for Vobot

Amazon Music Unlimited for Vobot provides all of the benefits of Amazon Music Unlimited on multiple Vobot devices.

With an Amazon Music Unlimited subscription, you have access to tens of millions of songs on Vobot device.

Last updated: Jul 18, 2017    print
Link a third-party music service to Alexa

To listen to some streaming music services, you may need to link an existing account from the service to Alexa in the Alexa app.

Some streaming music services require you to link your account to Alexa, such as:

  • iHeartRadio

To link the service to your Vobot in the Alexa app:

  1. Open the left navigation panel.
  2. Select [ Settings ].
  3. Select [ Music & Media ], and then select a streaming music service.
  4. Select [ Link account to Alexa ]. A sign-in page appears in the app.
  5. Sign in using the email address and password for the service. This is not the same as the email address and password for your Amazon account.

If you receive an error message when you try to link your account to Alexa, reset your username and password for the streaming service, and then try to link your account to Alexa again.

Note: Use of streaming music services may be subject to additional terms applicable to the respective service. You can unlink Alexa from a streaming music service at any time by selecting [ Unlink account from Alexa ] in the Alexa app.

Last updated: Jul 18, 2017    print
Read kindle books with Alexa

With Kindle Books by Alexa, you can ask Alexa to read eligible Kindle books in your library. Alexa reads your Kindle books with the same text-to-speech technology used for Wikipedia articles, news articles, and calendar events.

Alexa reads eligible books:

  • Purchased from the Kindle Store
  • Borrowed from Kindle Owners' Lending Library
  • Borrowed from Kindle Unlimited
  • Shared with you in your Family Library

To find eligible books in the Alexa app, open the left navigation panel and then select [ Music & Books ]> [ Kindle Books ] > [ Books Alexa can read ] .

Note: Alexa does not support the following Kindle content and features:

  • Comics and graphic novels
  • Narration speed control
  • Immersion reading

When you ask Alexa to read your Kindle book, Alexa picks up from where you left off in the book on another compatible Amazon device or reading app. Alexa reads Kindle books eligible for Text-to-Speech (an experimental reading technology that allows supported Vobot to read Kindle books aloud).

Note: Alexa on Fire tablets won't show the text of a book onscreen or activate immersion reading when reading a book.

Tip: To go to different chapters in a Kindle book, select the [ Now Playing ] bar in the Alexa app when Alexa reads your Kindle book, and then select [ Queue ]. You can then choose a chapter from the list.

Last updated: Jul 18, 2017    print
How to buy a Vobot?

https://www.amazon.com/dp/B071CDST5C

Last updated: Jul 18, 2017    print
Does my Vobot Clock have a warranty?

Vobot Clock comes with a 1-year parts & labor warranty.

Last updated: Jul 18, 2017    print
What is the refund policy?

The policy varies from different purchase platform, normally , you could return it within 15 days.

Last updated: Jul 18, 2017    print
  • Getting Started+
    + How do I set up my Vobot?

    Set up your Vobot® using our web-based setup instructions with your mobile device or laptop.

    • Power up Vobot with a 5V/2A adapter (If nothing appears on the screen, press & hold V+/PWR button for 5 seconds);
    • Open a web browser on your laptop, smartphone, or tablet and go to https://myvobot.com;
    • Sign in with your Amazon account;
    • Click [ + ] on top right to begin setup;
    • Click [ Continue ] when the Vobot's display reads "SETUP MODE" and a Wi-Fi icon (Or you have to put the Vobot into setup mode by pressing & holding [ Wi-Fi ] button for 5 seconds);
    • Switch your phone/laptop to the Vobot's temporary Wi-Fi hotspot (this will appear as the word "VOBOT" followed by four characters);
      • On a smartphone/tablet — go to your device's Wi-Fi settings and select "VOBOT-XXXX" from the list of available networks;
      • On a computer/laptop — click on the Wi-Fi icon in your menu or taskbar and select "VOBOT-XXXX" from the list of available networks.
    • Return to your web browser and wait for a few seconds. You should be presented with a list of available wireless networks;
    • Click on the name of your home wireless network. If you do not see your home wireless network in this list, click [ Rescan ] to refresh;
    • Enter your network password, taking care to ensure it is entered correctly (this password is case-sensitive);
    • Click [ Connect ] after entering your password, and then turn your attention to the Vobot's prompt & display as it attempts to connect to your network;
    • If you see a check mark with a Wi-Fi icon, your Vobot is connected to your home wireless network; If you hear 'Now your Vobot is online", it means Vobot can access to the Internet;
    • If you see an error message, please consult your router settings information and verify your password before attempting the setup process once more;
    • Then you need to Sign in with Amazon again to enable Vobot's access to Amazon Alexa Voice Service.

    Note: The battery may has been discharged at the factory, so you need to recharge it before you can set up Vobot for the first time.


    + Hardware Basics

    Vobot is a smart alarm clock you control with your voice. Vobot connects to the Alexa Voice Service to play music, provide information, news, sports scores, weather, and more — instantly.

    Hardware

    Description

    Touch Sensor

    • Touch the sensor to activate your device to start listening

    Privacy & Setup

    • Press this button to turn off the speaker & microphones
    • Enables Wi-Fi setup mode after you press and hold it until the Wi-Fi icon shows on screen

    Volume Up / Power

    • Press this button to turn up the volume
    • Press and hold the button for 3 seconds to power on/off the device

    Volume Down

    • Press this button to turn down the volume
    • Press this button to turn up the volume Press and hold the button for 3 seconds to power on/off the device

    LED Dot matrix screen

    • The LED screen showing indicators tell you about the current status of Vobot Clock. We will have more icons on the way.

    3.5mm Audio Input

    • Connect a compatible device (such as a smartphone, tablet, or portable audio player) to this port with an auxiliary audio cable (sold separately). After you connect the device, you can then listen to music and media from the device through your Vobot Clock. This port supports line-out connections only.




  • Connectivity+
    + What if Vobot doesn't connect to my Wi-Fi network?

    Please check the followings:

    • Wi-Fi wireless hotspot/router settings
      • Vobot Clock connects to 2.4 GHz Wi-Fi networks that use the 802.11b/g/n standard.
      • Make sure you know your network password (if required). If you see a lock icon, a network password is required. This password is not your Amazon account password.
      • If you saved your Wi-Fi password to Vobot, but you recently changed the password, re-setup the Vobot with your new Wi-Fi password to connect again.
      • If the SSID of the hotspot is hidden and cannot be seen from Vobot, please set it to visible before setup.
      • If the router enabled a whitelist mode or MAC address filter, please add Vobot's MAC address to the whitelist.
      • Make sure the router enabled DHCP automatic IP allocation.
      • Make sure there's no special characters in the SSID.
    • Then try these:
      • Verify if other devices (such as tablets or mobile phones) can connect to your wireless network. If not, there may be a problem with your Wi-Fi network. You should contact your Internet service provider, network administrator, or the person who set up your network for assistance.
      • Try to setup the Vobot again. See How do I set up my Vobot?
      • Update the firmware for your router or modem hardware.
    • Reduce Wi-Fi congestion
      • Move your device closer to your hotspot / router if it's in a different room or blocked by an object.
      • If you have multiple devices on your Wi-Fi network, you may have inconsistent Wi-Fi performance. Turn off devices you aren't using to free up bandwidth on your network.
      • Make sure your device is away from sources of possible interference, such as microwave ovens or baby monitors.
    • Restart your Vobot and network hardware, and try to connect to your Wi-Fi network again.
    • Reset your Vobot to factory default and start again.
    + My Vobot said "Wi-Fi Connected", however the setup still failed

    The [setup] are supposed to finish these main steps:

    1. Connect the Vobot device to your home Wi-Fi network.
    2. Add the Vobot to your account's device list.
    3. Authorize the Vobot's build-in Alexa with your Amazon account.

    Now that the Vobot said "Wi-Fi Connected", it means the step 1 is OK. Please make sure that:

    • Verify if other devices (such as tablets or mobile phones) can connect to your wireless network and access to the Internet.
    • If the router enabled a whitelist mode or MAC address filter, please add Vobot's MAC address to the whitelist.
    • If the router/proxy/ISP/firewall have limits on the Internet services, please make sure 80, 443, 8883 outbound ports are enabled.
      • run this on command line of Windows or terminal of Mac OS
      • telnet test.mosquitto.org 8883
        Connected to test.mosquitto.org. >> If you cannot see this line, then there is a limit in your firewall
        Escape character is '^]'.
    • Don't use the Private Browsing mode on Safari browser.

    Please also try:

    + I've made changes to my network or moved to a new place. How do I reconnect my Vobot?

    Changes in your network can include:

    • A new network name (SSID)
    • A new IP allocation method
    • A new password
    • A new router

    If you've made one of these changes, reconnect your Vobot® to your home wireless network.

    You have to put the Vobot into setup mode by pressing & holding [ Wi-Fi ] button for 5 seconds, then follow the instructions: How to set up my Vobot.


  • Timers & Alarms+
    + How to set the timer/alarm?
    "set a 5 minute timer"
    "wake me up in the morning"
    • Timer
      • Set: Touch and say "set a timer", "set a timer for 10 minutes" or "set a cooking timer for 15 minutes"
      • Cancel: "cancel my timer" or "cancel my cooking timer"
      • Stop:
        • Say: "stop" or "stop the timer"
        • Hold the screen for 3 seconds
      • Check:
        • "How much time is left on my timer?"
        • "What timers are set?"
    • Alarm
      • Set: Touch and say "set an alarm", "set an alarm for 8 a.m." or "set an alarm for 8 a.m. every weekday."
      • Cancel: "cancel my alarm" or "cancel my 8 a.m alarm"
      • Stop:
      • Snooze:
        • Flip it over for a few seconds, and you will hear "snoozing" if successful
      • Check:
        • "When is my alarm set?"
        • "What's my alarms?"

    Note:

    • To set the time zone, see "How to set the time zone and clock display?"
    • To set a recurring alarm, see "How to set a recurring alarm?"
    • Each Alexa device uses timers and alarms independent of other Alexa devices registered on your Amazon account. Use your voice to set up or cancel a timer or alarm, and you can then manage them in the Alexa app. You can set a single timer or alarm up to 24 hours ahead.
    • If your device is muted, or not connected to Wi-Fi, your timers or alarms still go off.
    • The Alexa app can manage up to 100 timers and alarms.
    • Do Not Disturb setting on the Alexa app doesn't block timers and alarms.


    + How to set a recurring alarm?

    To set any alarm with the Vobot, you will have to use a voice command: "set an alarm for [day of week] at [time]", just specify how often, such as every day, weekdays, weekends or once per week on a given day. Alexa will then confirm that you've set up the alarm and let you know when it's scheduled to repeat.

    After you've created a new alarm with your voice, you can edit it in the Alexa app. To find more things you can say to Alexa when you’re using alarms, go to Set up or cancel timers & alarms.

    To manage an existing alarm, open the Alexa app, or go to http://alexa.amazon.com:

    1. Select Timers & Alarms from the Menu.
    2. Choose your device from the drop-down menu.
    3. Select the Alarms tab.
    4. Select the existing alarm.
    5. Under Repeats, select an option:
      • Never Repeat
      • Everyday
      • Weekdays
      • Weekend
      • Every [day of the week]
      • Delete Alarm
    6. Select Save Changes.


    + Can I use the online media sources as the alarm sounds?
    • The upcoming update will allow using a URL on the Internet as the Alarm/Timer default sounds.
    • As for the music directly from other online media, they will be available on a later update.
    + How to change the countdown threshold?
    • If you set a timer or alarm which will go off within 30 minutes, the countdown will appear on the screen.
    • The 30 minutes threshold will be configurable on https://myvobot.com in a future firmware update.
    + How to stop/snooze the timer or alarm?

    To stop a timer:

    • Touch & say: "stop", or "stop the timer"
    • Hold the screen with your whole palm for 3 seconds

    To stop an alarm:

    • Touch & say: "stop", or "stop the alarm"
    • Hold the screen with your whole palm for 3 seconds

    To snooze an alarm:

    • Touch & say: "snooze"
    • Flip it over for a few seconds, and you will hear "snoozing" if successful

    Note:

    • The timer cannot be snoozed.
    • The default duration of snooze is 9 minutes, that means the alarms go off every 9 minutes. So far it's not configurable.
    • On version 0.65.3, cannot just say "Stop" to end an alarm or timer. This is a bug and can be fixed by upgrade to a new version.
  • Controls+
    + Could I use wake words?
    • Although we are still trying to make it happen, it would be difficult to provide a wake word with fast response and good accuracy due to the performance limit of Vobot's CPU and memory.
    • You could just tap the top of Vobot then speak in short, natural phrases.
    + What's the effective range of voice recognition?

    Hears you from across the room within 1 meter ( 3.2 feet ).

    + Things to Try

    We give you some example sentences to control you Vobot, or you can check this link: Things to Try

    Time and dates

    • "What time is it?"

    • "What time is it in Tokyo?"

    • "When's Thanksgiving?"

    • "How many days until summer?"

    Conversions

    • "How many ounces in a cup?"

    • "How many euros in a dollar?"

    • "How far is 5 kilometers in miles?"

    People and places

    • "How old is Chuck Norris?"

    • "What's the capital of Costa Rica?"

    • "How many people live in Wyoming?"

    Spelling and definitions

    • "How do you spell 'misspell'?"

    • "What's the definition of indefatigable?"

    • "Tell me another word for helpful"

    Toss out the abacus

    • "What's 99 divided by 12?"

    • "What's the square root of 9,801?"

    Win the bar bet

    • "What was Harrison Ford's first movie?"

    Search Wikipedia

    • "Wikipedia artificial intelligence"

    Get to know Alexa

    • "Alexa, what's your favorite movie?"

    Not all questions have to be serious

    • "What's the difference between Under Pressure and Ice Ice Baby?"

  • Alexa+
    + What is Alexa?

    Alexa is a cloud-based voice service that can help you with tasks, entertainment, general information, and more.

    Alexa does many things and is always learning. A few things that Alexa can do are:

    • Play music
    • Play audiobooks
    • Get information
    • Control connected home devices
    • Order food
    • Review your calendar events

    Alexa can do even more when you Enable Alexa Skills. Alexa is available on some Amazon devices, like and some third-party products, like apps and watches.

    Alexa's Personality

    • Alexa reveals her personality by providing answers to questions about her tastes and opinions. Just like people's opinions, Alexa's opinions are subjective. Alexa has the same personality across all of your devices, with some differences between countries.
    • Your feedback helps us improve your experience with Alexa. If you have suggestions for improvement, or you're unhappy with Alexa's responses, you can submit feedback through the Alexa app. To learn how to submit feedback, go to Send Feedback About Alexa.
    + What Alexa can do?
    • Discover fun and useful things to try
    • What's new?
    • Ask questions
    • Check your calendar
    • Connect Bluetooth devices
    • Control music
    • Control smart home devices
    • Discover music
    • Enable skills
    • Find local businesses and restaurants
    • Find traffic information
    • Fun and games
    • Get weather updates
    • Go to the movies
    • Hear the news
    • Keep up with your sports teams
    • Listen to Audible audiobooks
    • Listen to Amazon Music
    • Listen to Kindle books
    • Listen to podcasts and radio
    • Request Music
    • Shopping
    • Set timers and alarms
    • To-dos and shopping lists
    • Use these phrases anytime

    More information please link here: Amazon Alexa

    + About Alexa APP

    With the Alexa app you can manage your Alexa settings. The Alexa app allows you to do the following:

    • Access your dialog history
    • View your Shopping and To-do lists
    • Configure timers and alarms
    • Discover and set up smart home devices
    • Discover and enable third-party skills
    • Check out new "Things to Try"

    More information please link here: Alexa.Amazon.com

    + Need help about Alexa?

    Go to alexa.amazon.com to check any of these issues:

    • Supported Alexa features
    • Device-specific skills
    • Music & Media
    • Productivity
    • News, Weather & Traffic
    • Shopping
    • Smart Home
    • Amazon Alexa App
    • Things to Try
  • Display+
    + Why the clock display in a different way?

    The clock display will loop among:

    • Time only
    • Date (month & day)
    • Weekday
    We are still working on adding more configurable options on this default display.

    Note:

    • As the width limits, it will show large digit during 0 to 9 o'clock, and small digit during 10 to 12.
    • Only 12-hour format available so far.
    • When in PM, the LED at the bottom-left corner will light up.

    + How to set the time zone and clock display?

    If the Vobot's clock is not in your time zone, please:

    • Go to https://myvobot.com, choose [ Settings ] > [ Time zone ], select your local timezone and [ Save ].

    And, if the Vobot says an incorrect time when you ask for "what time is it?", please:

    • Go to: http://alexa.amazon.com, choose [ Settings ] > [X's VOBOT] > [ Device time zone ], and select the same timezone as above.

    Note: So far, Amazon Alexa don't sync the timezone settings with Vobot, thus the settings must be done on both links.

    + Can I adjust the brightness of Vobot screen?

    Not yet. The LED brightness will auto-change according to the surrounding, which can protect the eyes and be good for the sleep quality.

    + What the different color LED mean?

    Vobot clock have four color LED, they indicate as below:

  • Quick Fixes+
    + Why my Vobot audio is stuttering sometimes when I use it?

    Mostly due to the fact that the network is busy or the router is too far to connect your Vobot. Please make sure your Wi-Fi signal is strong and try to get closer to the router.

    Or if still have this question, please check the following:

    • If this happen all the time? Try to reboot.
    • Please also check other media sources, like flash briefing, Tune-in radio/iHeartRadio, Amazon music, and kindly let us know whether all of them are stuttering?
    • Most of time it might be glitches on slow Wi-Fi/internet connection, especially when out of US.


    + What if Vobot doesn't understand me?

    Keep in mind: For Alexa on Vobot to work, you need an active Wi-Fi connection and then Alexa can stream music and other media from the cloud and answer your questions or process your requests. Place your Vobot in an ideal location

    • Make sure your Vobot doesn't get too close to other objects that may cause interference (such as microwave ovens or baby monitors).
    • If your Vobot is on the floor, move it to a higher location.
      • Be clear
        • Make sure there is no background noise when you speak to Alexa.
        • Speak naturally and clearly to Alexa.
      • Be specific
        • Repeat your question or request.
        • Rephrase your question or make it less general. For example, there are many cities around the world called "Springfield." If you want to know the weather in Springfield, Illinois, say, " What's weather like in Springfield, Illinois?"
    • Check the Alexa app to see what Alexa heard. On the home screen, select More at the bottom of the interaction card. You can read what Alexa heard, listen to the request, or provide feedback.
    + Why my Vobot does not respond to any voice commands?

    Make sure you have activated Vobot and give right request. Vobot embeds a noise-cancelling algorithm that enables it to understand your intention even if there is some background noise. However, your voice must be louder than the surrounding noise level. And getting closer to Vobot within 1m(3.28 feet ) would be better. If you have, please check as the followings:

    • Ensure you haven't pushed the [ MUTE ] button when you try to interact with your Vobot.
    • Unplug the power cord and talk to Vobot. It might be effected by power ripple, please use a adapter(Be equal to or higher than 2A) of better quality. If it doesn't work, restart it again.
    • Open this link: alexa.amazon.com and check the [ Settings ] > [ History ] to see whether history exists. If you find the record voice is unclear, it might be a problem of MIC. Please contact Customer Service Department.

    Note:

    How to find history?

    • Check the Alexa app to see what Alexa heard. On the home screen, select More at the bottom of the interaction card. You can read what Alexa heard, listen to the request, or provide feedback.
    + Having trouble in charging your vobot?

    Make sure that:

    • The power adapter you use is equal to 5V/2A( Be equal to or higher than 2A ) and micro-USB cable.
    • You charge your device from a power outlet. If you charge from a USB port on your computer, it will increase the overall charging time.

    Note: You cannot use your Vobot when you charge it via computer.

    + How do I know the battery level?

    It is still under developing. We will provide the battery full/low indication in a future OTA update.

    + Why Vobot screen flashes an "A"?

    1."A" inside a box and a box surrounding there:

    Usually it only occurs under the busy network condition, so your Vobot couldn't connect to Amazon Alexa service smoothly. At that point your Vobot can not be activated to enjoy voice interaction. Please wait or reboot your Vobot.

    2."A" inside a box and a box surrounding there, followed by an "X" right of it:

    Your need to open this: myvobot.com then follow the instruction to authorize your Amazon account. If it still doens't work, please follow these steps:

    • Go to myvobot.com choose [ Setting ]>[ Remove Device ]
    • Reset your Vobot to factory default
    • Restart it from the beginning


    + How to avoid scrolling blindness when shotting a video?

    Camera shutter speed may have a great impact on Led screen. Please set the shutter speed at 1/40 sec when you make a video of Vobot.

    + How to reset Vobot to factory default?

    Use a paper clip to insert into the small hole on the back of Vobot, holding for 6 seconds, then release the clip. You will see a "Restore" icon appears on the LED screen.

    + What if I want to give my Vobot to someone else?
    • Go to myvobot.com, choose [ Setting ]>[ Remove Device]. Then reset you Vobot.You can reset the Vobot. To reset your vobot: please insert a paper clip into the pin-hole on the back of Vobot, holding for 5 seconds and then release, the device will recover to factory default.
    • The new user need to start a setup from the beginning. Refer to How do I set up my Vobot?
  • Playback+
    + How to voice control the playback?

    Basic Music Commands

    To do this...

    Say this...

    Adjust the volume

    "Volume up / down."
    "Set volume to level [number]."

    Hear details about the song

    currently playing

    "What is this?"
    "Who is this?"
    "What song is this?"
    "Who is this artist?"
    "When did this song/album come out?"

    Stop the song currently playing

    "Stop."
    "Pause."

    Play or resume paused songs or tracks

    "Play."
    "Resume."

    Set or cancel a sleep timer

    "Set a sleep timer for [x] minutes / hours."
    “Stop playing music in [x] minutes/hours.”
    "Cancel sleep timer."

    Go to the next or previous song*

    "Next."
    "Previous."

    Loop the music queue**

    "Loop."

    Shuffle songs**

    "Shuffle."
    "Stop shuffle."

    Repeat songs***

    "Repeat this song."

    Advanced Music Commands

    To do this...

    Say this...

    Play a song

    "Play some music.'"
    "Play the song, '[title].'"

    Play an album

    "Play the album, '[title].'"

    Play music by an artist

    "Play songs by [artist]."

    Play songs by genre

    "Play some [genre] music."
    "Play some [genre name] music from iHeartradio."

    Play a playlist

    "Listen to my [title] playlist."
    "Shuffle my [title] playlist."

    On Echo Show: Browse your music

    "Show me my playlists."
    "Show me albums by [artist]."
    "Show me rock songs."

    Music Services

    To do this...

    Say this...

    Play Amazon Music Unlimited

    "Play [song / album / artist]."
    "Play some music."
    "Play [emotion] music."
    "Play the song that goes [lyrics]."
    "Play a playlist."
    "Play brand new music."
    "Play new [genre]."
    "Play [decade genre]."
    "Play [station name]."
    "Play [playlist name]."
    "Play [holiday] music."

    Play Prime Music

    "Play [song / album / artist] from Prime Music."
    "Play some Prime Music."
    "Play a Prime playlist."
    "Play [station name] from Prime."
    "Play [playlist name] from Prime Music."
    "Play new [genre] from Prime Music."
    "Play [artist] first single from Prime Music."
    "Who's the lead singer for this [band]?"
    On Echo Show: "Show me [songs / playlists / genres] from Prime."



    Play a custom station (iHeartRadio, and Amazon Stations )

    "Play my [artist / genre] station on [Prime Music / iHeartRadio]."

    Play a radio station (TuneIn and iHeartRadio)

    "Play [station frequency]."
    "Play the station [station call sign]."
    "Play the station [name]."

    Play a podcast or program (TuneIn and iHeartRadio)

    "Play the podcast [title]."
    "Play the program [title]."

    Like / Dislike a song (Amazon Music, iHeartRadio)

    "Thumbs up / down."
    "I [like / don't like] this song."

    Skip to the next song (Amazon Music, and iHeartRadio)

    "Skip."
    Note: iHeartRadio accounts are
    limited to six skips per hour per station (for up to 15 skips per day across all custom stations). Prime Stations offer unlimited skips.

    Take a frequently-played song out of the rotation (iHeartRadio, and Amazon Stations )

    "I'm tired of this song."

    Create a station iHeartRadio

    "Make a station for [artist]."
    "Create an iHeartRadio station based on [artist]."

    + Want to connect my speakers with 3.5 mm Aux-out?

    Connects to your speakers using line-out: through 3.5 mm stereo cable to play music from Amazon Music, iHeartRadio, and TuneIn.

    Audio: Audio codec with DSP, D-Class amplifier, 3.5mm AUX OUT

    + Want to listen to your flash briefing?

    Want to listen to your flash briefing?

    With Flash Briefing, Alexa delivers pre-recorded updates from popular broadcasters (such as NPR, BBC News, and the Economist), the latest news headlines from The Associated Press, and weather information from AccuWeather.

    To get started, set up your Flash Briefing settings in the Alexa app:

    • Open the left navigation panel, and then select Settings.
    • Select Flash Briefing.
    • Use the switches to customize the shows, news headlines, and weather updates in the On section. Select Edit Order to arrange when these programs play in your Flash Briefing.

    You can view more Flash Briefing content in the skill store by selecting Get more Flash Briefing content. Some programs have additional feeds you can view under the Off section.

    For more Things to Try: alexa.amzon.com

    + Streaming music and media services on Vobot

    Alexa supports a growing number of free and subscription-based streaming services on Vobot:

    • Amazon Music
    • Prime Music
    • Amazon Music Unlimited
    • iHeartRadio
    • TuneIn

    You can ask Alexa to stream music and media directly from these services through your Vobot. After you register an Vobot to your Amazon account, you automatically have access to any music available in your Amazon Music library and any audio books available in your Audible library. Amazon Prime members can also enjoy playlists, stations, and over two million free songs. Amazon Music Unlimited subscribers have access to a catalog of tens of millions of songs.

    Other services may require you to link an existing account or subscription to your Amazon account in the Alexa app.

    + Amazon music unlimited for Vobot

    Amazon Music Unlimited for Vobot provides all of the benefits of Amazon Music Unlimited on multiple Vobot devices.

    With an Amazon Music Unlimited subscription, you have access to tens of millions of songs on Vobot device.

    + Link a third-party music service to Alexa

    To listen to some streaming music services, you may need to link an existing account from the service to Alexa in the Alexa app.

    Some streaming music services require you to link your account to Alexa, such as:

    • iHeartRadio

    To link the service to your Vobot in the Alexa app:

    1. Open the left navigation panel.
    2. Select [ Settings ].
    3. Select [ Music & Media ], and then select a streaming music service.
    4. Select [ Link account to Alexa ]. A sign-in page appears in the app.
    5. Sign in using the email address and password for the service. This is not the same as the email address and password for your Amazon account.

    If you receive an error message when you try to link your account to Alexa, reset your username and password for the streaming service, and then try to link your account to Alexa again.

    Note: Use of streaming music services may be subject to additional terms applicable to the respective service. You can unlink Alexa from a streaming music service at any time by selecting [ Unlink account from Alexa ] in the Alexa app.

    + Read kindle books with Alexa

    With Kindle Books by Alexa, you can ask Alexa to read eligible Kindle books in your library. Alexa reads your Kindle books with the same text-to-speech technology used for Wikipedia articles, news articles, and calendar events.

    Alexa reads eligible books:

    • Purchased from the Kindle Store
    • Borrowed from Kindle Owners' Lending Library
    • Borrowed from Kindle Unlimited
    • Shared with you in your Family Library

    To find eligible books in the Alexa app, open the left navigation panel and then select [ Music & Books ]> [ Kindle Books ] > [ Books Alexa can read ] .

    Note: Alexa does not support the following Kindle content and features:

    • Comics and graphic novels
    • Narration speed control
    • Immersion reading

    When you ask Alexa to read your Kindle book, Alexa picks up from where you left off in the book on another compatible Amazon device or reading app. Alexa reads Kindle books eligible for Text-to-Speech (an experimental reading technology that allows supported Vobot to read Kindle books aloud).

    Note: Alexa on Fire tablets won't show the text of a book onscreen or activate immersion reading when reading a book.

    Tip: To go to different chapters in a Kindle book, select the [ Now Playing ] bar in the Alexa app when Alexa reads your Kindle book, and then select [ Queue ]. You can then choose a chapter from the list.

  • Customer Service+
    + Does my Vobot Clock have a warranty?

    Vobot Clock comes with a 1-year parts & labor warranty.

    + What is the refund policy?

    The policy varies from different purchase platform, normally , you could return it within 15 days.

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